<div class="content-intro"> <p><span style="font-weight:400;">We are MoonPay. Architects of the future, inventors, artists, and authors of innovation.</span></p> <p><span style="font-weight:400;">Our vision? To unlock digital ownership for everyone. We are onboarding the world to web3, where people can own and control their digital identity, data, property, and money.</span></p> <p><span style="font-weight:400;">MoonPay is the world’s leading web3 infrastructure company. We provide end-to-end solutions for payments, enterprise-scale smart contract development, and digital asset management. Many of the world's most iconic brands rely on MoonPay to power their web3 strategies and ideas.</span></p> <p><span style="font-weight:400;">Now boarding the next generation of leaders. Come help us build what's next.</span></p> </div><p> <span style="font-weight:400;">MoonPay is a global team imagining and building the products and culture of tomorrow.</span> </p> <p> <span style="font-weight:400;">We’re driven by our deep belief that blockchain technology will become the status quo, so we commit all our talent to creating the best web3 experiences for everyone, everywhere.</span> </p> <p> <span style="font-weight:400;">We rely on our open and inclusive culture to foster speed, innovation and responsibility. Our diverse team is an ongoing inspiration for easy, effective and accessible products.</span> </p> <p> <span style="font-weight:400;">Join our mission to onboard the world into web3 and empower millions to own, create and share value freely.</span> </p> <p> <span style="font-weight:400;">We are seeking a Director of Fraud and Risk Management to help drive our business through the next stage of growth. This is a critical, strategic role within the company, and will report directly to the COO.</span> </p> <p> <span style="font-weight:400;">This person must have the ability to strategically build, guide, and strengthen the risk detection and management function. We’re also looking for someone who is able to process complex information and improves our risk management and detection technology stack.</span> </p> <p> <strong>The Role:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Lead the organization’s risk management program by developing, implementing, and monitoring policies, procedures, and controls to ensure compliance with card scheme rules, industry best practices, and internal policies and procedures.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Develop and implement fraud/risk rules and strategies to improve fraud detection accuracy with maximum automation</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Ongoing identification and mitigation of risks related to the organization’s technology, financial operations, and compliance obligations.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Monitor regulatory changes and industry trends, and ensure that the organization’s risk management program is in line.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Work with the data team to develop models, evaluate and improve performance by identifying data gaps or new variables</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Collaborate closely with and provide Data Engineering with business requirements that would improve risk tools and detection of emerging fraud trends</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Establish and maintain relationships with external fraud and risk management vendors, including card acquirers, banks and card networks</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Analyze large data sets and perform ad-hoc analysis to identify fraud trends, take action to stop fraud activity, enhance fraud rules, and improve automation</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Your role directly impacts MoonPay’s strategic goals in ensuring risk mitigation through identification, investigation, and escalation of chargebacks, disputes, and card fraud globally, and knowing how and when to stop criminal activity whilst keeping our customers safe.</span></li> </ul> <p> <strong>Qualifications</strong> <span style="font-weight:400;">:</span> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Bachelor degree or equivalent work experience in Finance, Math, Statistics or related fields</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Background of machine learning and AI encouraged</span></li> <li style="font-weight:400;"><span style="font-weight:400;">5+ years risk fraud mitigation experience in payments and/or lending with traditional and alternative payment methods</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Deep subject matter expertise in card payments, scheme fraud rules and regulations including the chargeback and TC40 fraud handling process</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Strong customer and product centric mindset, which they are able to combine with operations in a high risk subject matter and deliver data-driven solutions with the team</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Has an ability to apply research and methods to enhance their understanding of the domain and support the existing team of subject matter experts</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Possesses a risk approach that is proportionate and judgment-based.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Highly strategic thinker with exceptional analytical ability, superb judgment, and strong operational mindset.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Has both a risk and commercial mindset on how to both prevent fraud and attract customers through fraud prevention communication initiatives.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">History of managing large cross functional teams.</span></li> </ul> <p> <strong>If you're interested in this role, please submit your CV and cover letter answering the following questions:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Tell us about your experience managing global operational teams, specifically related to Disputes, Cards operations, or Collection space. What’s the team size and your overall responsibilities?</span></li> <li style="font-weight:400;"><span style="font-weight:400;">What do you think of MoonPay’s main challenges in this domain?</span></li> </ul>