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Product Operations

Anyscale

Anyscale

Product, Operations
San Francisco, CA, USA
Posted 6+ months ago
Are you passionate about steering product direction and ensuring customer satisfaction?
Product Operations will be pivotal in triaging customer issues, updating stakeholders, collaborating with engineering teams, managing high-priority projects, and refining release processes for our high-performing Engineering team. Help us drive innovation and excellence across the entire organization!

As part of this role, you will:

  • Triage customer issues across multiple channels
  • Update key stakeholders and employees regularly on progress of projects across departments
  • Work closely with engineering managers and engineers to make progress on customer requests
  • Project management for high-priority customers
  • Improve processes for product releases

We'd love to hear from you if you have:

  • Bachelor’s degree in Computer Science or equivalent technical work experience
  • 3+ years of experience with Machine Learning projects & platforms
  • 3+ years of experience with leading commercial cloud provider platforms
  • Software development experience (ability to build and assess systems/platforms)
  • Strong communication skills and can effectively share your work with a broader audience through writing and speaking
  • Ability to handle multiple competing priorities in a fast-paced environment
  • A deep understanding of software development in a team, and a track record of shipping software on time
  • An obsession with contributing to the development of high-performing engineering organizations, are detail-driven with excellent problem-solving abilities