Branch Overview

Imagine a world where every person has improved access to financial services. People could start new businesses, pay for their children’s education, cover their emergency medical bills – the possibilities to improve life are endless.

Branch is a global technology company revolutionizing financial access for millions of underserved banking customers today across Africa and India. By leveraging the rapid adoption of smartphones, machine learning and other technology, Branch is pioneering new ways to improve access and value for those overlooked by banks. From instant loans to market-leading investment yields, Branch offers a variety of products that help our customers be financially empowered.

Branch’s mission-driven team is led by the co-founders of Kiva.org and one of the earliest product leaders of PayPal. Branch has raised over $100 million from leading Silicon Valley investors, including Andreessen Horowitz (a16z) and Visa.

With over 32 million downloads, Branch is one of the most popular finance apps in the world.

Job Overview

You'll design financial experiences that reach millions of people across Africa and India who've been largely excluded from traditional banking. Working within our global design team, you'll own end-to-end design across our core products: wallets, savings, loans, rewards, and debit cards.

This role demands someone who can navigate complexity with empathy — balancing business objectives with the real needs of customers who may be interacting with formal financial services for the first time. You'll move fast, ship often, and see your work directly impact how people manage their money every day.

What You'll Do

• Own design end-to-end: Lead projects autonomously from PRD to engineer handoff — user flows, wireframes, hi-fi mockups, prototypes, usability testing, and design QA. You ship work, not files.
• Deeply understand our customers Collaborate with UX Researchers on foundational and formative research. Translate insights into designs that work for customers with varying levels of financial and digital literacy.
• Partner cross-functionally Work with Product Managers, Engineers, and Data Analysts to drive initiatives from concept to launch. Communicate clearly across globally distributed teams.
• Iterate based on data and feedback Make objective, data-informed design decisions. Embrace ambiguity, test assumptions, and refine your work based on research findings and product metrics.
• Leverage AI to accelerate your work Use AI tools fluently — for ideation, prototyping, content generation, and building functional demos. Explore emerging capabilities like MCPs, generative AI, and AI agents.
• Strengthen our design system Contribute to our design system's evolution — ensuring consistency and scalability across products and markets.
• Raise the quality bar, give and receive critical feedback generously. Participate in design critiques, share knowledge, and help elevate craft standards across the team.

What You'll Bring

Experience

• 3+ years of product design experience with shipped consumer products, fintech or mobile-first apps strongly preferred
• Demonstrated ability to design simple, intuitive experiences at scale across diverse user contexts
• Experience with Android and Web design patterns for consumer-facing products

Craft & Execution

• Proficiency in Figma
• Strong visual design skills with excellent attention to detail
• Ability to produce clear specs, flows, and prototypes that communicate intent
• Motion design and micro-interaction skills are a plus

AI × Design Fluency

• Actively use AI tools to augment ideation, copywriting, asset generation, or research synthesis
• Comfortable vibe-coding with tools like Figma Make, Lovable, Cursor, or similar to prototype functional experiences
• Curious about emerging AI capabilities in design workflows

Mindset & Collaboration

• You balance craft with velocity — knowing when to polish and when to ship
• Strong communication skills; you present clearly and listen well
• Comfortable with ambiguity and changing priorities in a fast-paced startup
• Resourceful and scrappy — you've done a lot with lean teams

Education

• Bachelor's degree in HCI, Product Design, Interaction Design, Architecture, or related field (or equivalent practical experience)