✨Technical Account Manager
Campfire
This job is no longer accepting applications
See open jobs at Campfire.See open jobs similar to "✨Technical Account Manager" Foundation Capital.IT, Sales & Business Development
San Francisco, CA, USA
Posted on Jul 12, 2025
✨
Technical Account Manager
Function
Customer Success
Team
Empty
Location
San Francisco
Salary Range
Aligned with experience
Apply Here
About Us
Campfire is the AI-first ERP powering modern finance and accounting teams. A full replacement to legacy ERPs, it offers a general ledger, revenue automation, close management, and so much more—all on one unified platform. Campfire empowers finance teams with powerful, intuitive software that saves time on the monthly close, unlocks deeper financial insights, and scales with you.
About the Role
🌟 The Role:
As a full-time member of our Customer Experience team, you will play a critical role in driving ongoing adoption and support for Campfire customers. You'll work closely with existing customers to understand ongoing accounting software needs and provide post- go live support to help them achieve their accounting and business goals. You will report to the Head of Implementation & Customer Success as part of this role.
Serve as an Campfire accounting subject matter expert for our customers to provide training sessions to ensure users are proficient with the software.
Serve as the primary point of contact for assigned customers.
Collaborate with product and engineering teams to communicate customer bugs and feature requests.
Develop and maintain account management and support best practices and documentation.
💼 We Need Someone Who:
2+ years of experience in accounting audit, accounting or finance. Strong preference for candidates with experience in an in-house or public accounting role.
Bonus: at least 1 year of experience in an implementation, solutions, support or customer success role
Strong technical aptitude and ability to quickly learn new software platforms
Intermediate-level Microsoft Excel/Google Sheets skills
Bachelor's degree or equivalent experience in a relevant field
👥 Ideal Candidate:
Highly proactive, adaptable, and capable of working in a fast-paced environment.
Excellent attention to detail and ability to work under tight deadlines.
Exceptional communication and interpersonal skills.
Problem-solving mindset with the ability to translate customer needs into practical solutions
A growth mindset with a focus on continuous improvement.
📢 Let's Connect:
Think you're the perfect fit? We're excited to meet you! Reach out, share your story, and let's explore how you can ignite change at Campfire.
❤️🩹 Benefits:
We provide top decile benefits including 100% premium coverage for employees and 80% coverage for dependents with comprehensive healthcare and dental care options. We also have a 401(k) plan and provide in-office lunches two days per week.
Apply Here
This job is no longer accepting applications
See open jobs at Campfire.See open jobs similar to "✨Technical Account Manager" Foundation Capital.