What You’ll Do

• Own the Builder Experience roadmap - define and deliver the vision for how customers model and operationalize their incentive compensation plans.
• Deeply understand user workflows - partner closely with customers, CX, and Solution Architects to identify friction points in how admins and builders create, test, and maintain plans.
• Balance intuitiveness with power - design solutions that make modeling logic and workflows feel simple without limiting advanced capabilities required by enterprise clients.
• Collaborate across teams - work hand-in-hand with engineering, design, and GTM to bring features from concept to launch, and ensure smooth adoption across customers.
• Champion platform thinking - ensure your solutions integrate seamlessly with the broader ecosystem of modeling products, leveraging shared objects, reusable components, and consistent UX patterns.
• Drive clarity and execution - define crisp problem statements, measurable outcomes, and success criteria; ensure delivery aligns with broader company goals.

What You’ll Bring

• 6-8+ years of product management and or domain-relevant experience, ideally with data-modeling, workflow automation, or enterprise SaaS products.
• A track record of shipping complex, technical products that balance power and usability - experience in areas like modeling interfaces, configuration tools, or workflow design is a plus.
• Strong customer empathy and curiosity - you go deep to understand user intent, edge cases, and business context.
• Strong product sense paired with systems thinking - you can reason about both UI/UX details and underlying architecture.
• Excellent written and verbal communication skills - able to synthesize complexity into clarity for cross-functional partners.
• Comfort with hands-on collaboration in Figma, user sessions, and with engineering on implementation details.
• A bias toward action - thrives in ambiguous, fast-moving environments where clarity emerges through doing.

Why This Role Matters

• The Builder Experience sits at the heart of how CaptivateIQ delivers value. It’s where customers turn their business rules into live, automated systems. A great builder experience unlocks faster implementations, greater trust, and broader adoption - it’s where the power and approachability of our ICM platform meet.

Benefits

• (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
• Flexible vacation days and quarterly mental health days so you can recharge
• (US-ONLY) 401k plan to participate in and save towards the future
• Newest Apple products to help you do your best work
• Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Notice to Prospective Candidates

• Only emails from @captivateiq.com should be trusted.
• We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
• Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
• Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
• Ask candidates to make a payment in order to be considered for a position.
• Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
• Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.
• Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime.

168920 - 245100 USD a year