SENIOR CONSUMER COMPLIANCE ANALYST (Marketing / Generalist)

Current is a leading U.S. fintech serving people who have been overlooked by traditional banks with nearly 5 million members. Headquartered in NYC, our results-driven environment enables us to build better products, grow faster and empower everyone on our team to have an impact on our business and our mission to improve financial outcomes for our members.

ABOUT THE ROLE

We are looking for a Senior Consumer Compliance Analyst to join our growing team. You will be a generalist and individual contributor, reporting directly to our Director of Consumer Compliance. Your responsibilities will extend across various Consumer Compliance work streams as needed, with an immediate focus on providing compliance oversight and support to our Marketing team.. You may also have the opportunity to contribute to managing compliance issues, consumer regulatory complaints, audits, third party compliance risk, and special consumer compliance projects as needed.

RESPONSIBILITIES

Our Consumer Compliance team promotes Current’s adherence to consumer protection laws, regulations, rules, and standards when interacting with the public and our customers. As a consumer compliance generalist, you may contribute to this important work in many ways.

• Marketing Compliance Oversight: Collaborate with our Director of Consumer Compliance on improving the efficiency and effectiveness of Compliance department engagement with the Current and partner bank marketing teams, with a focus on technology and process improvements. Execute the final pre-deployment internal compliance risk review of social media and other Current marketing materials. Coordinate the process of obtaining approvals from bank partners as needed. Provide real-time guidance to the Current Marketing team on the real-world application of regulations, policies, and procedures. Track and report on marketing compliance metrics to senior management.
• Other Consumer Compliance Programs:
• Compliance issue management - When Current identifies a break in our compliance controls, we document and research it, remediate any customer harm, and prevent recurrence.
• Consumer regulatory complaints - We analyze communications of dissatisfaction from our customers to identify potential regulatory risk; carefully and efficiently draft detailed and accurate formal written responses; and escalate issues.
• Audit management - Current’s bank partners perform formal compliance audits that require us to provide documents and information on very short timelines.
• Third party compliance risk management - When Current retains a vendor, responsibility for their compliance remains with us, so we perform due diligence and exercise ongoing oversight
• Special Projects: Current Compliance moves fast, and our risks and priorities are constantly in flux as our business evolves. That means everyone on our team is regularly asked to pitch in and take on additional projects that may be a departure from prior day-to-day responsibilities.

ABOUT YOU

• You have at least four (4) years of relevant experience.
• You love research; you are a great writer; you are great with data; you are fanatically detail-oriented; you hold yourself to the highest standards in everything you do; you are excited to learn new subject matter and new technologies; you are flexible and collaborative; you embrace change; you want to be part of a team of high performers that works closely together to excel.
• You are looking for an opportunity for professional growth in a role that will allow you to learn our business
• Preferred:
• You have worked at a fintech or bank, or in law or consulting.
• You are familiar with marketing compliance best practices, as well as relevant consumer finance regulations such as UDAAP.

This role has a base salary range of $85,000-110,000. Compensation is determined based on experience, skill level, and qualifications, which are assessed during the interview process. Current offers a competitive total rewards package which includes base salary, equity, and comprehensive benefits.

BENEFITS

• Competitive salary
• Meaningful equity in the form of stock options
• 401(k) plan
• Discretionary performance bonus program
• Biannual performance reviews
• Medical, Dental and Vision premiums covered at 100% for you and your dependents
• Flexible time off and paid holidays
• Generous parental leave policy
• Commuter benefits
• Healthcare and Dependent care FSA benefit
• Employee Assistance Programs focused on mental health
• Healthcare advocacy program for all employees
• Access to mental health apps
• Team building activities
• Our modern Chelsea-based office with open floor plan, stocked kitchen, and catered lunches