Engineering Manager (Customer Implementation)

iLife
iLife

Software Engineering, Other Engineering, Customer Service

United States

Posted 6+ months ago

InfrasAI (formerly Life Technologies) is a high-growth Insurtech startup backed by top VC's. InfrasAI is hiring an Engineering Manager to lead customer implementation teams, requiring 6+ years in software engineering, 2+ years managing teams, strong Java/React skills, and experience working across EST and IST. Competitive salary, bonus, and equity offered.

About Infras:

InfrasAI helps insurance carriers turn complex requirements into partner-ready workflows instantly. Our Agentic AI ingests any format (Excel, PDFs, ACORD models, XML) and auto-builds headless workflows. With a single SDK, partners can plug in with just 15 lines of code, eliminating costly custom rebuilds for each channel.

By standardizing data into a clean model, InfrasAI reduces QA and rework, accelerates time-to-market, and lowers costs. Business teams can update rules in plain English, preview impacts, and redeploy in minutes—freeing IT from one-off projects and enabling faster, scalable distribution.

Backed by top investors who supported companies like Uber, Netflix, Slack, and Ring, InfrasAI is redefining the future of insurance infrastructure.

Job Summary:

We are seeking a strong, delivery-focused Engineering Manager to lead customer implementation teams at InfrasAI. This role is critical in ensuring our multi-time-zone engineering teams deliver high-quality solutions on time while driving accountability and excellence.

The Engineering Manager will provide leadership and direction across distributed teams, focusing on building reusable, scalable software components that empower customer-facing implementation projects.

Responsibilities:

  • Leadership & Delivery: Drive customer implementation engineering projects with a strong emphasis on delivery excellence, accountability, and quality.
  • Team Management: Manage and mentor a team of software engineers, fostering high performance and keeping teams accountable across EST and IST time zones.
  • Technical Oversight: Provide hands-on guidance in Java and React development, ensuring strong practices in software quality, reliability, and scalability.
  • Cross-Functional Collaboration: Partner closely with Product, QA, and DevOps to ensure implementations meet customer needs and adhere to best practices.
  • Process & Accountability: Establish clear expectations, maintain a culture of accountability, and ensure teams consistently deliver high-quality results while supporting continuous improvement.
  • Multi-Project Management: Oversee multiple concurrent implementation projects, balancing priorities while ensuring deadlines are consistently met.
  • Innovation: Encourage best practices for software delivery and explore opportunities for process improvements across customer implementation projects.

Requirements:

  • MS in Computer Science or related field.
  • Advanced proficiency in Java, Python, C++, MySQL, PostgresSQL, NoSQL, MongoDB, and Hadoop
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.