InfrasAI (formerly iLife Technologies) is a high-growth Insurtech startup backed by top VC’s. We are growing fast and we’re looking for an Implementation Manager to help us deliver exceptional onboarding and integration experiences for our enterprise clients.

About Infras:

InfrasAI helps insurance carriers turn complex requirements into partner-ready workflows instantly. Our Agentic AI ingests any format (Excel, PDFs, ACORD models, XML) and auto-builds headless workflows. With a single SDK, partners can plug in with just 15 lines of code, eliminating costly custom rebuilds for each channel.

By standardizing data into a clean model, InfrasAI reduces QA and rework, accelerates time-to-market, and lowers costs. Business teams can update rules in plain English, preview impacts, and redeploy in minutes—freeing IT from one-off projects and enabling faster, scalable distribution.

Backed by top investors who supported companies like Uber, Netflix, Slack, and Ring, InfrasAI is redefining the future of insurance infrastructure.

Job Summary:

The ideal candidate is a fast learner with strong technical aptitude, excellent communication skills, and the ability to work seamlessly across global time zones.

This position requires hands-on experience with APIs and data formats, combined with the ability to quickly grasp our product and drive successful implementations.

Responsibilities:

• Own the implementation lifecycle for new clients or projects and be the primary point of contact from kickoff through go-live.
• Coordinate across stakeholders (clients, engineering, and product teams) to translate business and technical needs into a clear integration plan.
• Lead working sessions with client technical teams, ensuring strong understanding of our APIs, data requirements, and system behavior.
• Execute hands-on API testing using Postman or similar tools and validate integrations in real-time (JSON, XML).
• Document workflows, technical requirements, and timelines to keep everyone aligned and accountable.
• Ensure successful delivery of implementation projects by proactively managing risks, dependencies, and timelines—escalating blockers early and driving momentum across multiple time zones (EST/IST).
• Contribute to continuous improvement of implementation documentation, templates, and internal tooling.
• Ramp up quickly on Infras’s product and processes to operate independently with minimal hand-holding.

Requirements:

• 2–5 years in a product-focused implementation or onboarding role at a SaaS or API-first company.
• Strong Postman skills and experience working directly with REST APIs, JSON, and XML.
• Clear, confident communicator, able to explain technical concepts to non-technical stakeholders and vice versa.
• Comfortable leading customer calls, tracking timelines, and owning delivery across time zones.
• Highly organized and action-oriented, you identify blockers early and keep projects moving.
• Excellent English communication skills, both written and verbal.
• Strong problem solving ability and proven capacity to learn complex products quickly.
• Comfortable working in a remote, multi-time-zone environment (EST <> IST).
• Self-starter who takes initiative and drives tasks to completion.
• Bonus: Experience in technical project management, insurance or fintech, or integration-heavy environments.