Business Operations (BizOps) Associate
iLife
Operations
United States
USD 100k-100k / year + Equity
About InfrasAI
InfrasAI is a high-growth AI startup backed by top VCs — the same investors behind Uber, Netflix, Slack, and Ring. We build AI agents that help financial services and insurance companies automate complex workflows at enterprise scale.
We're ~100 people and growing fast. Every person here operates with a high degree of ownership and a low tolerance for hand-holding.
About the Role
This role has scheduling in it. And invoice tracking. And manual follow-up on contracts that should have been signed two weeks ago. It also involves constant proactive communication to executives on current project statuses.
We're telling you that upfront — because the people who thrive here are the ones who understand that at a fast-growing startup, those things aren't beneath the work. They are the work. A deal doesn't close because the strategy was right. It closes because someone made sure the NDA/MSA got signed, the follow-up meeting got booked, and the right deck landed in the right inbox before the call.
That someone is you.
This role sits at the intersection of sales pipeline facilitation, executive support, and business coordination. Think of it as the startup version of a senior EA in a C-suite office — except the playbook doesn't exist yet, the calendar isn't always shared, and "what timezone will you be in?" is a legitimate part of your day. The expectation on precision and accountability is exactly the same. The infrastructure to support it is not.
The #1 thing we're hiring for isn't organization. It's judgement. Knowing which follow-up can't wait. Knowing when a stalled contract needs a nudge versus an escalation. Knowing how to get your principals where they need to be — on time, prepared, and in the right room — even when they don't make it easy.
If you're looking for a role where someone else handles the details while you focus on the "strategic stuff," this isn't it. If you take ownership of the details because you understand why they matter — here's what that looks like in practice:
- Scheduling meetings — a lot of them, with important people, across impossible timezones
- Tracking NDAs, SOWs, and invoices and chasing whoever is holding them up
- Taking notes, sending follow-ups, and making sure founders act on what they committed to
- Routing materials, booking next steps, and closing every loop you open
- Supporting conferences, vendors, and the occasional "can you figure this out?" from leadership
Responsibilities
Sales & pipeline support
- Coordinate meeting scheduling across the full sales cycle — from first intro to signed agreement — with prospects including enterprise and Fortune 500 C-suite
- Send materials, decks, and follow-up notes to the right people after every meeting
- Capture meeting minutes and action items, route them to the right stakeholders, and make sure founders act on what they committed to
- Own the logistics of early-stage deal steps: collecting NDAs from prospects, routing to internal sign-off, making sure the CEO signs, and confirming the next meeting is booked before the thread goes cold
Founder & executive support
- Coordinate scheduling for the CEO and CTO around their tight and often unpredictable schedules — confirming meetings efficiently and keeping back-and-forth to a minimum
- Draft and send outreach and follow-up on behalf of founders — professional, timely, and credible to an enterprise audience
- Attend meetings with founders when needed, capture notes, distill action items, and make sure the right people know what they need to do next
Marketing & vendor coordination
- Support conference sponsorships, event sign-ups, and external vendor relationships
- Own the marketing invoice pipeline: collect, review, route internally, and make sure things get paid on time
- Grow into broader vendor and spend coordination as you build context across the business
Onboarding & operational support
- Coordinate logistics for new client onboarding: access setup, kickoff scheduling
- Maintain vendor contact lists, renewal timelines, and procurement touchpoints
- Keep Confluence project spaces and HubSpot updated — collaborating with project leads and tracking in JIRA so leadership always has a clean picture
Client operations support
- Coordinate client-facing meetings across engineering and implementation teams
- Track and follow up on open items: SOWs, POC agreements, signed agreements, invoices — from both sides of the table
- Know where every active workstream stands, who's holding it up, and act accordingly — escalating when needed
Be the person who closes the loop — always.
What We're Looking For
– Judgment over process. You don't wait to be told something is urgent. You read context, assess stakes, and act. You know when to handle something yourself and when to pull someone senior in.
– Communication that opens doors. You write and speak with clarity and confidence. Reaching out to a C-suite executive assistant or chasing a slow legal team requires a very different tone — and you know the difference instinctively.
– Low ego, high ownership. You'll work closely with founders and have visibility into everything. That requires discretion, maturity, and a genuine interest in making other people successful.
– Some experience, a lot of upside. We're not looking for someone who has done this for 10 years. We're looking for someone smart, personable, and hungry — who wants to grow into a strategic operations role over time.
You'll thrive in this role if...
– You don't think scheduling is beneath you — you understand that getting the right meeting on the calendar is often what moves a deal forward
– You've tracked down a slow legal team, a missing signature, or an overdue invoice and didn't stop until it was done
– You can write a professional, confident email to a Fortune 500 executive assistant and a casual Slack to an engineer — and you know which tone to use when
– You operate well without a clear playbook and leave things more organized than you found them
– You're the person your team doesn't have to follow up with — ever
– You want to grow into a strategic operations role and understand that doing the foundational work well is how you get there
Compensation
$100,000 base + equity
InfrasAI is a fully remote, equal opportunity employer.