Location: Reno, NV - Part Time (Tuesday and Thursdays only unless otherwise needed)

Reports To: Jennifer Bell

Hourly Rate: $15-$17

Position Overview: The Mail Processing Associate is responsible for managing all aspects of incoming and outgoing mail in the office. This includes collecting, sorting, opening, scanning, and distributing mail, as well as maintaining accurate records and ensuring compliance with the organization's mail retention procedures. The ideal candidate will be detail-oriented, organized, and capable of handling sensitive information with discretion.

Key Responsibilities:

• Mail Collection: Collect incoming mail from designated collection points within the office and from external mail sources.

• Sorting and Opening: Sort mail by recipient, department, or category. Open and inspect mail to identify its contents and determine the appropriate handling.

• Scanning and Distribution: Scan and digitize mail as required. Distribute physical and digital mail to the appropriate recipients in a timely manner.

• Mail Retention Procedures: Implement and maintain mail retention procedures, ensuring compliance with organizational policies and legal requirements.

• Record Keeping: Maintain accurate records of incoming and outgoing mail, including tracking important documents and packages.

• Customer Service: Provide assistance and respond to inquiries from staff regarding mail-related issues. Ensure that all mail services are delivered promptly and efficiently.

• Confidentiality: Handle sensitive and confidential information with the utmost care and discretion.

• Other Duties: Perform other related duties as assigned to support the administrative functions of the office.

Qualifications:

• Education: High school diploma or equivalent. Additional training or certification in office administration or mail handling is a plus.

• Experience: Previous experience in a mailroom or administrative role preferred.

• Skills:

  • Strong organizational and time management skills.

  • Attention to detail and accuracy.

  • Ability to operate equipment such as computers and scanners.

  • Proficiency with office software and scanning technology.

  • Excellent communication and customer service skills.

  • Ability to handle confidential information discreetly.

Physical Requirements: Ability to lift and carry mail and packages, stand for extended periods, and perform repetitive tasks.