Solutions Engineer
Mode Analytics
The Role
We are looking for a Solutions Engineer with 3–5 years of experience to support our technical sales efforts across the EMEA region. In this role, you will partner closely with Account Executives and customers to drive business value by demonstrating how our solutions can help achieve strategic data and analytics goals.
The ideal candidate will have a proven track record of success in selling or supporting technical solutions to enterprise customers, ideally within the Business Intelligence, Data Warehousing, Data Engineering, or Analytics space. You should have a strong understanding of how technology can solve business challenges, take a consultative approach to customer engagement, and thrive in a fast-paced, evolving environment.
What You'll Do:
Understand customers’ analytic goals and challenges through effective discovery conversations
Confidently present and articulate the business value of our platform to both technical and business stakeholders
Deliver compelling product demonstrations that clearly differentiate our solution
Guide customers through product evaluations, helping them analyse and interpret their own data
Collaborate with sales to develop and execute account strategies
Build trusted advisor relationships with customer champions and Account Executives to ensure shared success
Capture and communicate customer requirements to product and engineering teams
Manage multiple customer engagements simultaneously while maintaining high quality standards
Continually learn, share knowledge, and contribute to team development
Be self-motivated, adaptable, and proactive in driving outcomes
Travel as needed within the EMEA region
What You Bring:
Demonstrated success in a customer-facing technical or pre-sales role
Proficiency in SQL (intermediate or higher)
Working knowledge of JavaScript or Python preferred
Solid understanding of data modeling concepts and best practices
Hands-on experience with modern database technologies such as Snowflake, Amazon Redshift, Google BigQuery, Microsoft Synapse, SQL Server, or Oracle
Familiarity with BI and analytics tools such as ThoughtSpot, Tableau, Looker, or similar
Ability to understand customer needs and deliver timely, tailored solutions
Excellent communication, presentation, and storytelling skills for both technical and business audiences
Strong understanding of cloud computing concepts and benefits
Self-directed with strong initiative, curiosity, and problem-solving skills
Highly coachable and eager to learn and grow
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What makes ThoughtSpot a great place to work?
ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
ThoughtSpot for All
Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.