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Office Manager

Platzi

Platzi

Operations
Mexico City, Mexico
Posted on Jul 3, 2025

About Us


Platzi is the largest technology school in the Hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower. We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership. As an industry leader, our presence is highlighted by our massive and fanatic community, extensive press coverage and a daily stream of success stories from students. We operate mostly hybrid, with key offices in Bogotá, Medellín and Mexico City.


Summary


We are looking for a proactive, organized, and people-focused individual to support the daily operations of our office in Mexico City. This role is essential to ensuring that our workspace remains safe, functional, and fully compliant with workplace health and safety regulations. The person in this position will be responsible for coordinating operational activities, following up with vendors, supporting maintenance management, and providing on-site assistance to our team. You will also have the opportunity to propose and implement process improvements using technology.


Description

  • Support the compliance of Mexican Official Standards (NOMs) related to workplace safety, health, and physical conditions of the office.
  • Coordinate similar processes in Colombia 🇨🇴 through external vendors.
  • Follow up on preventive and corrective maintenance in the office (infrastructure, furniture, cleaning, air conditioning, etc.).
  • Coordinate vendor services: cleaning, office supplies, security, food, and general
    services.
  • Manage office supply inventories (groceries, stationery, cafeteria items).
  • Support emergency drills, training sessions, and NOM-035 workplace surveys.
  • Provide on-site support for team needs: events, visits, meetings, and day-to-day operational requests.
  • Participate in and help coordinate the Health and Safety Committee.
  • Maintain up-to-date documentation and support internal safety process audits.
  • Contribute to the well-being and positive experience of the team within the office
  • 1 to 3 years of experience in office administration, operations, or facilities coordination.
  • Proven knowledge of labor regulations and workplace safety standards (NOMs).
  • Practical knowledge of NOM-035-STPS-2018.
  • Previous participation in health and safety committees.
  • Experience managing vendors and service contracts.
  • Proficient in Google Workspace (Drive, Sheets, Forms) and digital management tool (Notion or similar).
  • Strong organizational, problem-solving, and prioritization skills.
  • Excellent communication and customer service orientation.
  • Preferred: Experience with simple process automation (Google Apps Script, Zapier, n8n).
  • Experience creating workflows to support and enhance the on-site team experience.
  • Strong project management and organizational skills.
  • High resilience and tolerance for frustration.
  • Proficiency in English (B2 level minimum).
  • Startup experience is desirable

💻 Hardware

With Platzi's help, you will have 100% of the necessary work tools such as a laptop, smartphone, desk, ergonomic chair, monitor, and other accessories.

📗 Books

We provide you with all the books you need to grow professionally on Kindle, and we give you the Kindle too 😉.

🐣 Maternity/Paternity Leave

At Platzi, we believe in gender equity and the importance of parents in the upbringing and care of their children. We make this a reality for new mothers and fathers through extended maternity and paternity leave.

💸 Option Pool

All members of the Platzi Team have the opportunity to own a part of Platzi and have company shares.

🌴 Vacation

You have 15 days of vacation per year regardless of the country you are in, starting from the moment you join the team.

💆‍♂️ Online Therapy

We care about your emotional health by covering the first four online therapy sessions with specialized companies.

🌐 Team Syncs

Although we are in different parts of the world, Platzi teams meet in person during the year to exchange ideas, build, and strengthen bonds.

🏖️ Villa Platzi

Every year, the entire team gathers somewhere in the world for a week to meet face-to-face, get to know each other, have interesting discussions, and plan ambitious projects.