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Director of Product Design - Merchants and Ads



Product, Design
Multiple locations
Posted on Friday, December 15, 2023

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!

Do you want to know why Rappi?

⭐️ WE SEE OPPORTUNITIES where others see problems

⭐️ WE SEE CLOSE where others see distance

⭐️ WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender, race, sexual orientation, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡

Check out how it will impact our ecosystem:

As the Director of Product Design - Merchants and Ads you are responsible for every aspect of user experience and design for Rappi’s ecosystem of merchants and advertisers. Reporting to the Vice President of Product Design, you collaborate with other senior leaders to develop an end-to-end vision and strategy for Rappi’s merchants & ads products. You bring a strong systems orientation, and you use it to create design that is consistent, simple, and innovative.

You will help hire and grow exceptional talent to build the most creative, efficient, and impactful product and content design organization in Latin America. You’re a pragmatic, creative design thinker who isn’t afraid to be hands-on when needed. You are constantly driven to balance the needs of Rappi’s merchants, advertisers, consumers, and couriers. You use research and data across your design process, and iterate quickly to drive Rappi’s mission.

Alongside Product and Engineering Leadership, you are responsible for defining the product design vision and strategy, setting standards for design excellence, fostering a culture of innovation, and driving the execution of design projects from concept to delivery.

As part of Rappi, you will be responsible for:

  • Lead the merchants and ads product design organization, developing and inspiring the entire organization.

  • Drive the highest standards for quality and impact, and develop a structure and design process that meets those standards while moving fast.

  • Build close collaborations with senior leadership across the organization, especially product, engineering, and other senior executives.

  • Hire outstanding talent, effectively manage and grow the individuals on your team, and build the best product and content design organization in Latin America.

  • Jump in to contribute your own design expertise as needed while also effectively collaborating, delegating, and setting expectations for the whole team.

  • Own Rappi’s design culture and vision, actively foster it both internally and externally.

  • Take ownership of the design team’s goals and its impact on business performance and Rappi’s mission.

  • Regularly contribute to company-wide strategic initiatives

Good and now, what are the requirements for me to be part of this neon universe?

  • 8+ years of experience leading high performance design teams at scale

  • Experience working on complex, multi-sided, products generally, and b2b and ads-specific products specifically

  • Widely respected for both hands on design skills and ability to coach designers

  • Strong relationship-building and stakeholder management skills, experience working with VP and Director-level executives

  • Ability to balance strategic thinking and people management with hands-on, fast-paced execution

  • Fluent in English and either Spanish or Portuguese

  • This is a hybrid position in the Americas with preference given to candidates who can regularly work from Rappi's main offices in Buenos Aires, São Paulo, Bogotá, or Mexico City. Global relocation is available.

Worker type:



Rappi Technology Mexico

For more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q

We are waiting for you with great anxiety and sparkle in our eyes to deliver magic together! #Rappi 🧡