Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!

Do you want to know why Rappi?

⭐️ WE SEE OPPORTUNITIES where others see problems

⭐️ WE SEE CLOSE where others see distance

⭐️ WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender, race, sexual orientation, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡

Check out how it will impact our ecosystem:

As an Operations Analyst, you will be responsible for ensuring the consistency and efficiency of operations across multiple segments and countries within our organization. Your primary focus will be on maintaining accurate inventory records, improving service levels, collaborating with senior management, and implementing action plans based on data analysis.

As part of Rappi, you will be responsible for:

Key Responsibilities:

1.Sanity Control and Data Consolidation: Consolidate all sanity controls using data and alerts to identify daily inventory inconsistencies between SAP and WMS systems.

2.Service Level Management: Collaborate with the Operations team to ensure outstanding service levels and Objectives and Key Results (OKRs) are met across various countries and segments. Implement high-quality follow-ups and alerts to maintain service excellence.

3.Business Input Metric Goals: Work closely with senior management to identify and communicate business input metric goals, ensuring alignment with organizational objectives. Provide regular follow-ups on progress towards these goals.

4.Commercial Collaboration: Develop a close working relationship with the commercial team to address various challenges such as master data discrepancies, catalogue creation, store types, and spin-offs. Identify potential issues that may impact service metrics and work together to find solutions. 5.Quality Assurance: Ensure the quality of deliverables by incorporating data inputs and suggesting improvements based on data analysis. Elevate the level of deliverables through continuous refinement and optimization.

6.Best Practice Sharing: Gather best practices in operations from different countries and segments to promote knowledge sharing and continuous improvement across the organization.

7.Root Cause Analysis and Action Plans: Utilize data analysis techniques to identify root causes of operational KPI deviations between countries. Collaborate with relevant stakeholders to develop and implement action plans aimed at addressing these deviations and improving performance.

Good and now, what are the requirements for me to be part of this neon universe?

-1+ years experience on operations, data analysis, engineering or related field. -Outstanding data driven mindset and problem-solving skills.

-Experience in a fast-paced, data-driven environment. Good communication skills, both verbal and written.

-Bachelor's degree. Excellent Microsoft Excel or Google Sheets skills. SQL is a must, R and/or Python is a must Proficiency in English and Portugues is a plus

Worker type:

Regular

Company:

Rappi Technology Colombia

For more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q

we are waiting for you to build and deliver the magic together! #Rappi 🧡