Courier Operations Specialist
Rappi
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⭐️ WE SEE OPPORTUNITIES where others see problems
⭐️ WE SEE CLOSE where others see distance
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Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience.
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We’re looking for a Special Fleet Analyst to lead the incentive strategy and budget management for the specialized fleet of Turbo Retail and Turbo Restaurants. This person will be responsible for designing an attractive and sustainable value proposition for couriers, ensuring both financial efficiency and strong operational performanceAs part of Rappi, you will be responsible for:
The Special Fleet Analyst will own the end-to-end incentive strategy and budget control for the Turbo Retail and Turbo Restaurants verticals, which operate with a specialized courier fleet. This role requires a strategic, analytical, and results-driven mindset to design impactful incentive programs while ensuring alignment with key financial metrics.
Key responsibilities include:
- Designing and executing the incentive strategy for specialized courier fleets.
- Managing and optimizing the courier earnings budget, ensuring alignment with financial and operational targets
- Developing and maintaining a differentiated value proposition that retains and motivates specialized couriers.
- Analyzing courier productivity, performance, and operational saturation to inform data-driven decisions on incentive adjustments and segmentation.
- Collaborating cross-functionally with product, strategy, and local operations teams to ensure effective execution.
Good and now, what are the requirements for me to be part of this neon universe?
We’re looking for someone with:
- Bachelor's degree: A bachelor's degree in engineering, business administration, or a related field.
- Strong analytical and SQL expertise: Proficiency in SQL to gather, analyze, and interpret customer data, extract meaningful insights, and drive data-informed decision-making. Experience with data visualization tools is a plus
- Proven experience: Minimum of 2 years of experience in operations, strategy, or financial/data analysis related roles.
- Collaboration and influence: Excellent interpersonal and communication skills to collaborate effectively with cross-functional teams and influence stakeholders at different levels of the organization.
- Spanish and English
Worker type:
RegularCompany:
Rappi Technology ColombiaFor more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q
we are waiting for you to build and deliver the magic together! #Rappi 🧡