Data Operations Role
Sedric.ai
Operations
Tel Aviv-Yafo, Israel
Posted on Jun 15, 2025
Data Operations Role
- Customer Success & Delivery
- Tel Aviv
- Full-time
Description
Join an amazing team at Sedric! As a Data Operations Associate, you will play a key role in optimizing AI models as part of our delivery group that directly impacts our customers' experiences. You will work in a collaborative, high-energy team where your analytical skills will drive real business results.
Responsibilities
- AI Model Configuration: Understand customer needs and configure optimal AI solutions for large financial clients using Sedric AI platform.
- Customer Health: Monitor customer health metrics and streamline onboarding processes to ensure seamless ongoing operations.
- Performance Analysis: Analyze model performance using SQL, BI tools, and Python to measure impact and optimize results.
- Cross-Team Collaboration: Work closely with Customer Success, R&D, and Sales teams to maximize business impact.
- Innovation: Explore cutting-edge AI technologies and develop creative solutions alongside our R&D team.
Requirements
- Education: Bachelor's degree in an analytical field (e.g., Industrial Engineering, Economics, Statistics) or equivalent experience/training.
- 1-2 years of experience in customer delivery, technical support, or data analysis within a tech environment.
- SQL and Python experience preferred.
- Excellent English communication skills.
- Business and Results Oriented.
- Strong analytical mindset with attention to detail.
- Self-motivated team player eager to learn in a fast-paced startup environment.