Sales Operations Intern (Remote-US)
Mobile Skyflow
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See open jobs at Mobile Skyflow.See open jobs similar to "Sales Operations Intern (Remote-US)" Foundation Capital. Sales Operations Intern
About Skyflow:
We are Skyflow, a Silicon Valley startup that has built the world’s first data privacy vault delivered as an API. Our mission is to transform how businesses handle and protect their users’ financial, healthcare, and personal information — the data that powers our digital economy. Inspired by the zero trust data vaults that Apple and Netflix built to handle customer data, we've built a cloud-based vault that is available through a simple and elegant API. With Skyflow, developers can easily build best-of-breed data privacy, security and compliance directly into their applications, the same way they use Stripe, Twilio, or Okta.
Skyflow is based in Palo Alto California, with offices in Bangalore, India, and team members working from locations all around the world. Come join us!
About the role:
In this role, the sales operations intern will be responsible for assisting in the billing process and managing our collections. Additionally they will be assisting the sales team by writing information pieces around the various tools the sales team uses and how they will be using those tools. In conjunction with writing information pieces on the sales tools, this person will also help audit, clean, and organize various components of some of those tools as well. This person will also have numerous learning opportunities pertaining to Salesforce administration and Billing customers.
Key Traits
- Humility
- Possesses a beginner’s mind and willingly incorporates new information to adjust and adapt their point of view. Understanding that whatever they do to make everyone else successful makes themselves successful.
- Ownership
- Someone who can manage their tasks effectively and organize their day in a manner that best suits their ability to complete tasks and not let tasks fall through. Pride in their work and delivery at a high polish.
- Curiosity
- Communication skills are KEY, as there will be scenarios they will not know what to do. Ability to ask questions and be able to ask the why they do something for themselves and understand the business impact.
Key Tasks
- Billing Support
- Send out monthly invoices to specific customers
- This will involve close deliberation with current Operations Team
- This one will definitely be a longer learning curve and will work closely with Kyle (me) before sending anything out
- This will involve close deliberation with current Operations Team
- Control and manage system for keeping up with customers who have paid late
- This will include close liaising between the Sales Operations, Sales, and Customer Implementation Teams
- Send out monthly invoices to specific customers
- Commissions Support
- Enablement Support
- Assist Operations Team with developing documentation
- This involves close consultation with current Operations Team, Revenue Team, and Product Marketing Team
- Assist Operations Team communication with Sales Teams
- This includes new updates that are made to Salesforce, Confluence, or any competitions that are occurring/new
- Lead Confluence auditing
- This includes ensuring all documentation on Open Pages is accessible to everyone at Skyflow
- Assist Operations Team with developing documentation
- General Administration
- Salesforce cleanups and audits
- Going through the Trial accounts weekly and deleting Trial accounts who are Closed Lost Customers
- This will also include reporting what you deleted to the head of Customer Implementation on Friday’s.
- General Administrative tasks including new user creation, troubleshooting, maintaining libraries and tools, and configuring as necessary
- Learning Opportunities
- Salesforce, report construction, etc
- Quoting process
Benefits:
- Work from Anywhere
- Flexible Hours
- Mentorship opportunities
This job is no longer accepting applications
See open jobs at Mobile Skyflow.See open jobs similar to "Sales Operations Intern (Remote-US)" Foundation Capital.