Office Locations: Union Square, NYC (Hybrid); San Francisco (Hybrid); San José HQ (Hybrid)

Remote work: Tessera is a remote company.

Travel: Required for customer engagements, with a wide variance per customer, of up to 50%

Deployment at Customer Site: Up to 2-3 days a week at customer site depending on customer and phase of engagement

Relocation stipend: Provided

About Tessera Labs

Tessera has raised a 60 million Series A led by Andreessen Horowitz to build the AI operating system for enterprise IT.

Tessera is deployed across the Fortune 500 to automate and agentify the 1.8 trillion IT services industry. System integrations and implementations of SAP, Oracle, Salesforce, ServiceNow, and other ERPs—traditionally manual, risky, and expensive engagements—can now be executed by AI software at superhuman speed, quality, and scale. Tessera AI embeds into enterprise systems, learns them, and maps them, building a living model of the enterprise's data that unlocks previously-impossible business transformations. By supercharging AI for IT, Tessera enables billion- and trillion-dollar enterprises to focus on their core business, driving savings, optimizations, and efficiencies that are unprecedented in the industry.

Role Summary

As a Forward-Deployed Engineer (FDE) at Tessera, you will be driving how global enterprises deploy AI at scale. You will own our most strategic customers and deployments, building and operationalizing AI automation in a category with no established playbook, in a role where outcomes are asymmetric and a single person can be decisive. You will be the technical arm to our pre-sales and post-sales engagement motions, embedding in Fortune 500 customers whose expectations were set by a world before AI. The solutions you build and deploy will replace mission-critical workflows in production that previously consumed thousands of human hours and added months or years to the timelines of billion-dollar projects.

Tessera FDEs are technical AI engineers with strong product intuitions. You will develop relationships with top decision-makers at the world's most influential companies, and you will rapidly learn the architectural intricacies and internal technical workings sustaining global corporations. You will be responsible for understanding customer requirements and building new systems at the frontier of our platform, and ultimately will operate with exceptional autonomy and ownership, and represent Tessera at the highest level.

As an FDE, you will be constantly asked to balance business tradeoffs: win enterprise revenue but protect the core roadmap; drive short-term success while preserving long-term leverage; go deep into customer workflows but don't become a consultant. Ultimately, your responsibility is to drive revenue, holding both short- and long-term horizons in mind simultaneously.

You will sit at the intersection of the GTM, Product, Engineering, and Center of Excellence (our functional ERP teams), owning customer engagements from pre-deployment to maturity and beyond. The most important question you will ask is not how to deploy, but rather, what to build and deploy: as a frontiersman, you will have the highest signal of how the product is moving and where it ought to go, and will be expected to help shape our product strategy.

This role is ideal for engineers and ex-founders who thrive under ambiguity and marry strong technical chops with intuitive people skills. Tessera FDEs are highly proactive problem-solvers, and have a keen ability to see around corners.

Responsibilities

• Write code and build production software and applications on top of the Tessera platform

• Conduct deep process discovery with customers, breaking down complex, ambiguous, cross-system problems into well-defined solutions

• Build lightweight prototypes and applications that showcase Tessera’s AI agents in real enterprise scenarios

• Partner with GTM to clearly frame technical boundaries in sales engagements, producing technical collateral including Statements of Work

• Collaborate with Infra and Engineering to architect implementations that scale and work consistently across high-volume, business-critical processes

• Iterate closely with customers and cross-functional partners to drive adoption from pilot to full production

• Ensure that field signal from the customer is transmitted to the Product and Engineering teams, helping shape our product strategy

• Build long-term customer relationships and proactively identify new automation opportunities throughout engagements

• Lead training and workshop sessions at customer sites to train and upskill customers on the platform

You May Be a Good Fit If You Have

• 2+ years building software in a hands-on, customer-facing capacity — as a Forward-Deployed Engineer, Solutions Engineer, founding/early engineer at a high-growth startup, or technical founder. You write production code and you work directly with customers; both are non-negotiable.

• Strong hands-on experience with Python and JavaScript/TypeScript

• Experience building production-grade AI systems. Experience at a frontier AI lab or a top AI application company is a strong signal.

• Strong communication skills with both technical and non-technical stakeholders

• Ability to operate effectively under ambiguity and fast-moving deployments

• An ownership mentality and willingness to do whatever it takes to get deployments over the line

• A track record of learning hard things fast and operating far outside your original lane

• Founder experience

No third party may recruit, solicit candidates, publish job opportunities, use Tessera Labs’ name or branding, or represent that they are acting on behalf of Tessera Labs without prior written authorization. Any such activity conducted without explicit written consent is strictly prohibited.