Branch Overview

Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility.

Branch’s mission-driven team is led by the founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. In 2019, Branch announced our Series C and garnered more than $100M in funding with investments from leading Silicon Valley firms, including Andreessen Horowitz, Trinity Capital, Foundation Capital, Visa, and the International Finance Corporation (IFC).

As a company, we are passionate about our customers, fearless in the face of barriers, and driven by data. As a product-driven org, we value bottom-up innovation and decentralized decision-making. We believe the best ideas can come from anyone in the company, and we create an environment where everyone feels empowered to propose solutions to the challenges we face.

We value diversity and are committed to providing an inclusive working environment where human beings of all backgrounds can thrive.

Job Overview

You will work closely with our Product and Engineering teams to build a world-class financial product for millions of customers across the world to use daily. You will be a part of our global design team to design user flows and improve the overall design and user experience of the Branch app. The design team’s work encompasses all user journeys within the app across all of our products (wallets, savings, loans, rewards, debit cards) in all of our markets.

Responsibilities

• Autonomy in project execution: You should be able to autonomously handle a Design project throughout the product development process starting from understanding PRDs, Design Kickoff, creating user flows, and wireframes to Hi-fi Mockups, Prototyping, Usability testing, creating Iterations to incorporate research recommendations, and finally handoff to engineers.
• Cross-functional Collaboration: You would closely work with Product Managers and User Researchers to understand user needs, product requirements, and business objectives. You would work with engineers to ensure design feasibility and provide support during design handoff and Design QA.
• Design System: Contribute to the evolution of our design system and adhere to the design system, ensuring consistency and scalability of design solutions across products and markets.
• Communication and Design Presentation: Strong written and verbal communication skills and Design Presentation Skills are required to effectively communicate your updates, thoughts, and design ideas.
• Design Process: You should have a practical design process and should be accepting to absorb the design process and the broader product development process followed at Branch.
• User research collaboration: You acknowledge and understand foundational and formative research techniques. You will work in collaboration with UX Researchers for usability testing and gather feedback to iterate on designs and improve usability.
• Critical Feedback: You should possess the ability to give and receive critical feedback on both your and your peer designer’s work for achieving the best outcomes.
• Data-driven Design Decisions: You demonstrate an ability to work in ambiguity and show objectivity in design decisions.
• Curiosity: You stay up-to-date with emerging technologies, best practices and industry trends in UX design.
• Motion Graphics / Micro-interaction skills are a plus.

Qualifications

• You have 3+ years of experience in Product Design, User Experience Design and/or Interaction Design with a demonstrated ability to design world-class, delightful software consumer experiences. Knowledge of best practices in mobile design for Android is a plus.
• Bachelor’s Degree in Design, HCI, Interaction Design, Architecture, or a related design field.
• Proficiency in Figma workflows and plugins.
• You have expertise across a range of design skills, including strong visual design abilities. You have excellent attention to detail and take pride in delivering consistent, cohesive designs that empower our customers.
• You know that startups are a team sport. Your effective communication and powerful collaboration are critical to succeed at Branch because of our globally distributed teams. You listen to others, speak your mind, and ask the right questions.
• Ability to thrive in a fast-paced, dynamic startup environment and adapt to changing priorities.
• You are resourceful. You’ve worked on lean teams that have had a big impact. You are not afraid of big challenges, and do whatever it takes to get the job done.

Benefits of Joining

• Mission-driven, fast-paced and entrepreneurial environment
• Competitive salary and equity package
• A collaborative and flat company culture
• Remote first, with the option to work in-person occasionally
• Fully-paid Group Medical Insurance and Personal Accidental Insurance
• Unlimited paid time off including personal leave, bereavement leave, sick leave
• Fully paid parental leave - 6 months maternity leave and 3 months paternity leave
• Monthly WFH stipend alongside a one time home office set-up budget
• $500 Annual professional development budget
• Discretionary trips to our offices across the globe, with global travel medical insurance
• Team meals and social events- Virtual and In-person

Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law. We’re looking for more than just qualifications -- so if you’re unsure that you meet the criteria, please do not hesitate to apply!