Job Description: Assist the sales team in the qualification of customer needs and conduct needs analysis prior to demo. Responsible to deliver innovative product capabilities and modules in line with the overall product roadmap. Own all aspects of customer experience including product performance, quality, privacy, security and compliance. Work collaboratively with engineering and internal stakeholders to prioritize and define roadmaps, deliver on the roadmap, drive key decisions, and influence pricing and go-to-market strategy. Build and cultivate strong internal and external partnerships and maintain a collaborative culture. Drive adoption and growth of product features and deliver high customer satisfaction ratings. Analyze data from multiple sources to inform decisions and product improvement. Prioritize and define short- and medium-term product roadmaps, translate leadership inputs into valid engineering requirements, be the first customer of the product and validate against requirements. Skill Required: Sound technical background with understanding and experience in software development processes and methodologies, web technologies; 8+ years overall experience in Engineering/Product Management; expertise in CI/CD, Automation and Continuous Monitoring; enterprise product experience, preferably SaaS/PaaS; excellent communication, writing, interpersonal and coordination skills; experience defining projects, collecting requirements and writing detailed functional specifications; thorough knowledge of enterprise software platforms and methods; ability to communicate roadmap and strategy to customer-facing teams; deliver demos, videos and presentations. Education: Bachelor’s degree or Post Graduate degree. Apply here : hr@opsmx.io