About TrustLab

Online misinformation, hate speech, child endangerment, and extreme violence are some of the world's most critical and complex problems. TrustLab is a fast-growing, VC-backed startup, founded by ex-Google, TikTok and Reddit executives determined to use software engineering, ML, and data science to tackle these challenges and make the internet healthier and safer for everyone. If you’re interested in working with the world’s largest social media companies and online platforms, and building technologies to mitigate these issues, you’ve come to the right place.

About the role

• We are looking for a Data Analyst / BI Specialist to support our engineering and product teams by managing data workflows, building dashboards, and extracting insights to enable data-driven decision-making. This role is ideal for someone who enjoys working with large datasets, writing efficient queries, and creating visualizations that drive business impact.

This position can be contract-based, or an internship, depending on experience and availability.

Responsibilities

• Write and optimize SQL queries to extract, transform, and load data for internal use.
• Create and maintain dashboards using tools like Explo, Looker, Tableau, or similar BI tools.
• Collaborate with engineers and product managers to prepare datasets for analysis and demos.
• Automate data pipelines and reporting workflows to improve efficiency.
• Support ad hoc data requests, including pulling insights for customer presentations and product evaluations.
  
• Work closely with cross-functional teams to ensure data quality and consistency across the organization.

Minimum Qualifications

• Experience in data analysis, business intelligence, or a related field.
• Strong SQL skills and experience working with relational databases (PostgreSQL, Snowflake, BigQuery, etc.).
• Experience with BI tools like Explo, Looker, Tableau, Power BI, or similar.
• Familiarity with ETL processes and best practices for data warehousing.
• Strong analytical thinking and ability to interpret complex datasets.
• Excellent problem-solving skills and attention to detail.
• Good communication skills, with the ability to explain technical insights to non-technical stakeholders.

Preferred skills

• Experience with scripting languages like Python for data manipulation.
• Familiarity with cloud data platforms (Snowflake, AWS).
• Knowledge of event-driven data processing or streaming architectures.
• Interest in Trust & Safety and content moderation challenges.
• Assist in basic data science tasks such as feature engineering or exploratory analysis.

Opportunities and perks

• Competitive salary or contract rate, depending on experience and employment type.
• Professional development and mentorship opportunities.
• Influence new product direction and contribute to impactful projects.
• Help develop critical tech to solve one of the 21st century’s most pressing societal challenges.